What We Collect
Who We Collect From
We collect and hold personal information, which may include sensitive information, about: (i) Customers, including ticket purchasers and our class attendees; (ii) Pre-Professional Year students (“PPY students”), before, during and after the duration of a student’s enrolment at Sydney Dance Company; (iii) Job applicants and employees (iv) Volunteers and contractors; and (v) Other people who come into contact with us, including, but not limited to donors and patrons. (i) Customers The Personal Information we collect from customers includes name, address, telephone number, email address, credit card information and other information in connection with purchasing goods and/or services from Sydney Dance Company. (ii) PPY Students The Personal Information we collect for PPY students will include your name, address, gender, date of birth, telephone number, email address, academic history, together with information concerning previous schooling, background and nationality. We may require health or other information, and we may be required to share the info that we get with the Commonwealth Government. (iii) Job Applicants and Employees The Personal Information we collect for job applicants and employees includes your name, address, date of birth, telephone number, email address, resume/curriculum vitae, payment information, tax file number, and superannuation details, together with information concerning previous employment, background and nationality. Please note that we are not obliged to delete, amend or destroy employee records, where such records are directly related to a current or former employment relationship between a Sydney Dance Company employee. (iv) Volunteers and Contractors We also obtain Personal Information from volunteers, such as members of the Board of Directors, Advisors, and others, who assist Sydney Dance Company in its functions or conduct associated activities. The information we collect may include your name, address, telephone number and company details.
How We Collect Information
Security and Integrity
We take reasonable measures, including the implementation and maintenance of physical, electronic, and managerial procedures, in an effort to assure the security, integrity, and accuracy of all Personal Information that we collect. If we learn of a security systems breach, we may attempt to notify you electronically so that you can take appropriate protective steps. We will destroy or de-identify your information if we no longer require the information to provide you with access to our Site/s or Services and if the information is not required to be saved under Australian law or other Commonwealth record.
Storage & Security
We store your information on networks in Australia and take reasonable steps to protect your Personal Information from misuse, loss or unauthorised access. These reasonable steps include password access, firewalls, and encryption of credit card details and secure servers All employees and contractors of Sydney Dance Company are required to respect the confidentiality of your personal information and the privacy of individuals. Sydney Dance Company has in place reasonable steps to protect the personal information we hold from misuse, interference and loss, and from unauthorised access, modification or disclosure by use of various methods including locked storage of paper records and pass worded access rights to computerised records.
How We Use Information
Generally, we use Personal Information to establish and enhance our relationship with you through five main categories: (i) Communication; (ii) Optimisation; (iii) Marketing & Advertising; (iv) Fundraising; (v) Sharing Features; and (vi) Educate, Employ & Engage. (vii) For the Purpose of Preventing and Managing COVID-19 Under no circumstances will we sell or receive payment for licensing or disclosing your Personal Information. Below, we provide some specific examples of how we use the information we collect. (i) Communication and Responding to Requests To provide you with customer support, process transactions, respond to requests, send newsletters and updates, send special offers and advertisements, seek your opinions and feedback, and connect you to Sydney Dance Company Sites and/or Services and to products and services of our partners and licensees. (ii) Optimisation To provide, improve, and maintain our Sites and Services, to develop new products and services, to prevent abuse and fraud, to personalise and display advertisements and other content for you, and for other administrative and internal business purposes. (iii) Marketing & Advertising To personalise and display advertisements and other content for you. We may share your “anonymised” email address (i.e. we would first remove any identifying particulars or details in relation to your email address) with one or more of our third party business partners, so that you will receive more relevant online ads from us and other parties. This works by dropping a cookie on your browser linked to data that is known about you so that third party advertisers can show you more relevant ads. We may also use various measurement services and companies to analyse collected data about your engagement with our Sites and/or Services. The information that is collected is not personally identifiable, and is pseudonymous or aggregate data that does not identify any individual. The third party analytics companies that we use may share the user information they collect from our Sites with other measurement companies, who gather data from various sources, analyse and report on it for their clients. The reported information will cover various elements, for example it may summarise how many people have viewed a certain webpage within a certain age bracket. By using our Sites and Services, you consent to the collection of data by Sydney Dance Company’s ad servers or third party affiliates, or the transfer of information to them. See Point 9 (Your Choices) – ‘Marketing and Advertising’ for “opt out options”. (iv) Fundraising By donating money to us or by contributing to any of our fundraising platforms, you permit us to collect and store both Personal Information and Sensitive information about you. Although we may share your Personal Information, we will not share any Sensitive Information collected through donations and fundraisers with any third party. (v) Sharing Features By using any third party service to share links to content, you permit us to access, use and disclose any information relating to your account on each such third party service (such as your user name and profile information) that is available to us through the third party service. (vi) Educate, Employ & Engag We will share some information retained from our students, clients, volunteers, independent artists, staff, board members and contractors for both internal purposes and external collaborations. Sydney Dance Company will use personal information of students, participants and clients for purposes such as: (i) keeping students, participants and clients informed of developments, and activities at Sydney Dance Company through newsletters and other publications; (i) day-to-day administration; (ii) procuring donations and marketing opportunities for Sydney Dance Company; (iii) satisfying legal obligations; and (iv) research, analysis and planning purposes. In relation to personal information of job applicants, employees, volunteers and contractors, our primary purpose of collection is to assess and (if successful) to engage the applicant, employee or contractor, as the case may be. Sydney Dance Company will use personal information of job applicants, volunteers, employees and contractors for purposes such as: (i) administering the individual’s employment or contract,; (ii) insurance purposes; (iii) procuring funds and marketing for Sydney Dance Company; and (iv) satisfying our legal obligations, for example in relation to child protection legislation. (vii) For the Purpose of Preventing and Managing COVID-19: By attending the studio or in-studio classes, you agree to us collecting, storing and using your name, phone number and email address for a period of up to 28 days for purposes related to preventing and managing COVID-19, in accordance with the following: (a) If we are obliged to share your information with health or government officials for purposes related to preventing and managing COVID-19, we will do so on a need-to-know basis only, will take reasonable steps to ensure that such disclosure is subject to reasonable confidentiality terms and we will notify you in writing of the disclosure. (b) If we are not obliged to share your information, but it is our reasonable view that doing so will help to manage and prevent the spread of COVID-19 within or outside our studio, we will notify you to seek your permission to disclose the information to the relevant persons, we will do so on a need-to-know basis only and we will take reasonable steps to ensure that such disclosure is subject to reasonable confidentiality terms.
When We Disclose Personal Information
(i) Submitting Personal Information Please note that if you do not wish to submit Personal Information, you may not be able to access and/or participate in certain Sydney Dance Company Sites and/or Services that require your Personal Information. For example, you will not be able to participate in our studio classes, certain contests or promotions, or access and/or use certain Sydney Dance Company product features or online services (for example: buying tickets to a performance). In addition, your refusal to submit Personal Information may limit our ability to respond to your customer support inquiry in a timely fashion. (ii) Accessing Personal Information You may request access to any Personal Information we hold about you by contacting us at as per the details under the Enforcement section in this Policy. Whenever you are entitled to access such information, we will provide such information to you via email or post without charging you for such access. In the instance that we are storing the Personal Information or Sensitive Information of students that are under the age of 18 years, those students parents or guardians may request access to such information. (iii) Editing Personal Information You may, at any time, update, correct, or delete certain Personal Information that you have provided to us by contacting us as per the details under the Enforcement section in this Policy. You are entitled to request that your Personal Information is dealt with by us either anonymously or under a pseudonym. If we are not able to remove your Personal Information for any reason, we will notify you of this with an accompanying explanation. When Personal Information is updated it may take up to seven (7) days from accessible systems, and up to 90 days from backup systems. (iv) Cookies and Similar Technology You can change your browser’s privacy settings to delete or control cookies or other similar technology as you wish. Please note that updating these settings may prevent you from using various functionality features, products or services of our Site. (v) Marketing & Advertising If you do not wish to have your browsing activity tracked or your information used for the purpose of delivering you targeted advertisements you may opt-out of the services currently used by Sydney Dance Company. Please note, you will still continue to receive generic advertisements. You can click on the relevant “opt out” links provided in our communication to you if you would like to opt out of interest based advertising. You can unsubscribe from Sydney Dance Company communications by contacting us at firstname.lastname@example.org . You nevertheless acknowledge and agree that there may be instances where we may elect to notify you about administrative notices regarding your dealings with us.
Third Party Websites
Changes and Updates to This Policy